Privacy Policy

At Clouderies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect
We collect various types of information to provide and improve our services:

  • Personal Information: This includes your name, email address, billing and shipping address, and payment details when you make a purchase or create an account.
  • Non-Personal Information: This includes data such as your IP address, browser type, and browsing behavior, collected through cookies and similar technologies to enhance your online experience.

2. How We Use Your Information
The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and handling.
  • Communication: To send you updates on your order status, promotional offers, and newsletters, if you opt-in to receive them.
  • Customer Support: To provide assistance with your inquiries, orders, or returns.
  • Improvement of Services: To understand how our website is used and to improve our products, services, and user experience.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to:

  • Process payments
  • Fulfill and deliver orders
  • Manage our website and IT systems
  • Send marketing communications (only if you have opted in)

These third parties are required to use your personal information only for the purposes specified by us and are bound by confidentiality agreements.

4. Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices
You have the right to access, correct, or delete your personal information. You can update your account information by logging into your account, or you may contact us directly for assistance. If you wish to unsubscribe from our newsletters or marketing emails, you can do so at any time using the "unsubscribe" link in the email.

6. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can control your cookie settings through your browser preferences.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated.

8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us.

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting Clouderies with your personal information.